Case Study

Region: North India
Industry Segment: Education

Customer Profile: Chitkara University is a leading university of North India and is a part of Chitkara Educational Trust (CET) established in the year 1998. CET has been set up with clear mission to pursue excellence in all fields of education and to adhere to the highest standards of academic rigour in all its work. Chitkara University is one of the most technologically advanced University campuses in the country. Over 1000 computers on-campus are connected to the internet through broadband connections with the network of over 20 high end servers that power the on-campus network.

Challenge: Being one of the most technologically advanced universities, the university management wanted to build lasting student relationships through an integrated web-based university campus management solution with the capability of automating entire student life cycle management processes including pre admissions, admissions, academic delivery, Examinations, award of degree, Student ID card printing, alumni interaction and further integration of these processes with library management, Hostel and Fleet management.

Solution: Chitkara University established a deciding panel of key stakeholders within the university to preview and review number of campus management solution options available within the educational technology marketplace. Finally, the panel narrowed down the decision to ChalkPad’s Campus Management Solution – UnivPad, which provided all the student lifecycle management features, Chitkara University’s management had long been searching for.

Benefit: Chitkara University implemented UnivPad as a complete web-based campus management solution. With this solution, Chitkara University automated their critical functions like pre admission application forms, attendance, time-tabling, complex examination grading, Student fee, accommodation, messaging (email/sms), printing of transcripts and student ID Cards, and analytical reporting through a single centralized relational database to accommodate the unique requirements of the university. This integrated approach provided Management of Chitkara University with a higher return on investment by minimizing training, maintenance and future expenditures. Over a period of last one year of smooth operation, Chitkara University’s management has analyzed that out of 1100 students enrolled, all the staff members and 80 % of students access their UnivPad on a daily basis through the Internet. At any given point of time someone in the University accesses UnivPad, and some students even access on holidays as well.

By implementing UnivPad, Chitkara University’s management has experienced increased efficiencies and cost-savings all across the university, while simultaneously allowing faculties and administrators to make more informed decisions aimed at helping students increase their learning potential. On top of that, UnivPad has also given increased peace of mind.